Privacy Policy for RHJ Artisan Cigar & Tobacco Co. LLC
Effective Date: December 13, 2023
Introduction
RHJ Artisan Cigar & Tobacco Co. LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and otherwise handle your personal information when you visit or use our website, mobile app, or other online services (collectively, the “Services”).
Information We Collect
We collect two types of information: information you provide directly to us and information we collect automatically through your use of the Services.
Information You Provide Directly to Us:
Account Information: When you create an account, we collect your name, email address, phone number, and shipping address.
Order Information: When you place an order, we collect your name, email address, phone number, shipping address, billing address, payment information, and order details.
Contact Information: When you contact us for customer support or other inquiries, we collect your name, email address, and any other information you choose to provide.
Reviews and Other Public Content: When you submit reviews, comments, or other content to the Services, we collect the information you provide, which may include your name, username, and email address.
Information We Collect Automatically:
Log Data: When you use the Services, we automatically collect log data, which may include your IP address, browser type, operating system, device information, access times, and referring website addresses.
Usage Data: We also collect usage data, which may include the pages you visit, the links you click, and how you use the Services.
Cookies and Tracking Technologies: We use cookies and other tracking technologies to collect information about your use of the Services. Cookies are small data files that are stored on your device when you visit a website. Tracking technologies may also include web beacons, pixel tags, and clear GIFs. These technologies help us understand how you use the Services, personalize your experience, and improve our marketing efforts.
Use of Your Information
We use your personal information for the following purposes:
- To provide and operate the Services;
- To process and fulfill your orders;
- To send you marketing and promotional materials, if you have opted in to receive them;
- To respond to your inquiries and provide customer support;
- To improve the Services and develop new features;
- To protect our rights and property; and
- To comply with applicable laws and regulations.
- Disclosure of Your Information
We may disclose your personal information to the following entities:
Our service providers, who assist us in operating the Services and providing you with our offerings;
Our third-party marketing partners, if you have opted in to receive marketing materials from them;
Government and law enforcement officials, if required by law; and other third parties, with your consent.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with applicable laws and regulations. We may also retain certain information for internal analysis purposes, but this information will be anonymized or aggregated so that it cannot be used to identify you.
Your Rights
You have the following rights with respect to your personal information:
The right to access your personal information;
The right to rectify inaccurate or incomplete personal information;
The right to request erasure of your personal information;
The right to restrict processing of your personal information;
The right to data portability;
The right to object to processing of your personal information; and
The right to not be subject to automated decision-making based on your personal information.
To exercise any of these rights, please contact us as described in the “Contact Us” section below.
Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information transmitted to us through the Services.
Children’s Privacy
The Services are not intended for children under the age of 21. We do not knowingly collect personal information from children under 21. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us as described in the “Contact Us” section below.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Services. You are advised to review this Privacy Policy regularly for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us by email at rhjteam@rhjartisancigars.com